Missed service due to a locked gate: Who covers the extra fee?
I have two standard units and one ADA-compliant unit on a six-week residential rehab in Chicago. The site is fenced, and the units are on level…
1answer
41views
Luis A. replied
Delivery, Placement & Servicing
Truck access, level ground, staking and tie-downs, weekly pumping, what the driver does, missed service and pickup.
153 questions
Missed service because the unit was blocked by a dumpster: who pays?
We've got a standard portable toilet for a six-week residential gut rehab in Chicago. It's placed on level ground about 20 feet from the street, and…
2answers
40views
Kim S. replied
Service truck access: what's the maximum hose length for pumping?
I'm a general contractor in Chicago and have a standard portable toilet on a six-month residential job. The site is tight, and the only spot for the…
1answer
40views
Owen G. replied
Service truck access: What if our driveway is too narrow?
We're renting a standard portable toilet for a six-month residential construction project. The site has a narrow gravel driveway that our dumpster…
1answer
40views
Brad L. replied
Kitchen remodel starting Monday: can they deliver the porta potty Sunday evening so the crew has it at 7am? ✓ Solved
Luis is right, Sunday delivery is rare. The office schedules routes by geography and job type, not by customer request. Residential remodels are low…
2answers
39views
Kim S. replied
Narrow alley access: Will the service truck's hose reach 50 feet?
We're renovating our house in Portland and have a standard portable toilet on our driveway. The driveway is gravel and level, but it's down a narrow…
2answers
39views
Jake W. replied
Driveway extension for two weeks: where should the porta potty sit once they tear up the asphalt? ✓ Solved
Place the portable toilet on a stable, accessible spot like the front lawn near the driveway, ensuring it's level and the service truck can reach…
2answers
39views
Carl D. replied
Saturday backyard rental: does the porta potty stay until Monday pickup? ✓ Solved
A Friday delivery and Monday pickup is the standard weekend rental model for a standard unit for a one-day event. Rental companies typically do not…
2answers
39views
Ray M. replied
Our porta potty is 100 feet from the road. Is that a problem?
We rent a standard portable toilet for our ranch hands. The rental company delivered it four weeks ago and serviced it once, but the driver had to…
2answers
39views
Nina R. replied
Missed service because of a locked gate: Who pays the extra fee?
My crew has a standard portable toilet on a residential addition job in Chicago. The rental company comes every Tuesday morning for the weekly…
1answer
39views
Deb K. replied
Our porta potty is on a slight slope. Will it cause servicing problems?
We're renovating our only bathroom, so we have a standard portable toilet on the driveway for what will be a three-month rental. The only spot that…
1answer
39views
Nina R. replied
How much notice for a last-minute porta potty pickup?
Our bathroom remodel wrapped up three days ahead of schedule, so I called the rental company this morning to get our standard portable toilet picked…
1answer
39views
Kim S. replied
Service truck got stuck in my field. Am I liable for the tow truck?
I have a standard portable toilet at my ranch that gets serviced weekly. It sits in a pasture about 100 feet from the gravel driveway. The ground was…
1answer
39views
Ray M. replied
Missed service because the unit was behind a locked gate. Who pays?
We have a 9-month commercial build with 40 workers on site. I ordered four standard units and one ADA-compliant unit. They are placed on level ground…
2answers
38views
Carl D. replied
Saturday backyard party: same-day pickup or leave the unit until Monday? ✓ Solved
Same-day Saturday pickup is not standard practice and most rental companies will require a weekend rental with Monday pickup. Operators run scheduled…
2answers
38views
Deb K. replied
Can they move our driveway porta potty mid-rental when the concrete crew shows up? ✓ Solved
Yes, a rental company can move your standard unit mid-rental for a concrete pour. This is a common request during remodels. You do not need to end…
2answers
38views
Marcus B. replied
Service truck stuck in mud on my property: Who pays the tow?
We've had a standard portable toilet on our driveway for three weeks during a bathroom renovation. The rental company's service truck came yesterday…
2answers
37views
Ray M. replied
Missed service due to a locked gate: who covers the fee?
We've had a standard unit on our gravel driveway for three weeks during a bathroom renovation. The rental company requires truck access for their…
2answers
37views
Nina R. replied
Driver says our unit is 50 feet from truck access. Is that too far?
We're a month into a 12-week residential addition, and I have a standard unit for a crew of 8. The only level ground on the property is across a…
2answers
36views
Hector V. replied
Our unit is on a slope. Will the service truck have trouble?
We're renovating our only bathroom and have a standard portable toilet on our driveway for the next month. The only flat spot is on a slight incline,…
1answer
36views
Owen G. replied
Driver says our unit is too close to a fence. How much space is needed?
The porta potty is on my driveway for a bathroom renovation. It's been there for two weeks with weekly service. The delivery driver dropped it off…
1answer
35views
Brad L. replied
Can a delivery truck place a porta potty on a sloped driveway?
We're gutting our only bathroom for a month, so I rented a standard portable toilet for the driveway. The rental company asked about level ground and…
2answers
34views
Ray M. replied
Missed service because our dumpster delivery blocked the porta potty. Who is responsible?
Our Phoenix job site has six standard portable toilet units on compacted dirt. The rental company comes every Tuesday for the service visit.…
2answers
34views
Nina R. replied
Narrow Driveway: Will Service Truck Still Pump Our Unit?
We're renovating our only bathroom and have a standard portable toilet on our driveway. The rental company dropped it off fine, but our driveway is…
1answer
34views
Jake W. replied
Narrow driveway: Will the service truck still be able to pump our porta potty?
We're gutting our only bathroom and have a standard portable toilet on our driveway for the next six weeks. The driveway is narrow, maybe 10 feet…
1answer
34views
Jake W. replied