Service truck stuck in mud on my property: Who pays the tow?
We've had a standard portable toilet on our driveway for three weeks during a bathroom renovation. The rental company's service truck came yesterday…
2answers
36views
Ray M. replied
Questions tagged “Service visit”
209 questions across all categories.
209 questions
Service truck got stuck in my field. Am I liable for the tow truck?
I have a standard portable toilet at my ranch that gets serviced weekly. It sits in a pasture about 100 feet from the gravel driveway. The ground was…
1answer
36views
Ray M. replied
Stick-frame house through November: when should we winterize the porta potty on site? ✓ Solved
Ask for winterization as soon as overnight lows are hitting freezing a few nights a week, not after the first hard freeze. By the time you get a hard…
2answers
35views
Carl D. replied
Driver says our unit is 50 feet from truck access. Is that too far?
We're a month into a 12-week residential addition, and I have a standard unit for a crew of 8. The only level ground on the property is across a…
2answers
35views
Hector V. replied
High-rise build: what if the crane is down on service day?
We have a standard unit on the 15th floor of a high-rise build in Phoenix. The crew of 60 uses it daily. Our rental company does the weekly service…
2answers
35views
Marcus B. replied
Our unit is on a slope. Will the service truck have trouble?
We're renovating our only bathroom and have a standard portable toilet on our driveway for the next month. The only flat spot is on a slight incline,…
1answer
35views
Owen G. replied
What's the 'fuel surcharge' on my porta potty invoice?
I rent a standard portable toilet and an ADA-compliant portable toilet for my ranch crew and guests year-round. The service truck drives 40 miles…
1answer
35views
Owen G. replied
Why is there a damage waiver on my porta potty quote?
A damage waiver on a portable toilet quote is a fee that transfers the financial risk of accidental damage from you to the rental company. The damage…
2answers
34views
Nina R. replied
Missed service due to a locked gate: who covers the fee?
We've had a standard unit on our gravel driveway for three weeks during a bathroom renovation. The rental company requires truck access for their…
2answers
34views
Nina R. replied
High-rise build: Servicing a unit when the elevator is out.
We've got a 24-story commercial build downtown. The crew is about 60 people working eight-hour shifts. We have a standard portable toilet and an…
2answers
34views
Ray M. replied
Why does our porta potty smell like rotten eggs after a service?
I have a standard portable toilet on a six-week residential rehab in the city. It's on a concrete pad with truck access. The rental company serviced…
2answers
34views
Hector V. replied
Driver says our unit is too close to a fence. How much space is needed?
The porta potty is on my driveway for a bathroom renovation. It's been there for two weeks with weekly service. The delivery driver dropped it off…
1answer
34views
Brad L. replied
Can we service a high-rise unit from the floor below?
We've got a 40-story high-rise under construction in Phoenix. The exterior elevator is down for two weeks, and the standard portable toilets on the…
2answers
33views
Ray M. replied
Remote cabin build: Porta potty rental for 8 months or buy?
I'm building a small cabin on a wooded lot with no utilities yet. It's just me and my partner working on weekends, and we expect the project to take…
2answers
33views
Marcus B. replied
Flushing portable toilet vs. standard: which is easier to service?
I've been driving a vacuum truck for nine years, servicing about 45 to 60 standard portable toilet units a day. They are simple: I pump the holding…
2answers
33views
Ray M. replied
Narrow Driveway: Will Service Truck Still Pump Our Unit?
We're renovating our only bathroom and have a standard portable toilet on our driveway. The rental company dropped it off fine, but our driveway is…
1answer
33views
Jake W. replied
Why is a monthly rental rate higher than four weekly rates?
Got a quote for a standard portable toilet on a residential job site. The weekly rate was reasonable, but the monthly rate was more than four times…
1answer
33views
Ray M. replied
High-rise site: What's the protocol if the service truck's pump fails on site?
Our vacuum truck's pump failed on site last week, right as we were about to start servicing the 12 standard portable toilets for a 50-person…
2answers
32views
Hector V. replied
How do operators decide the order of service stops each day?
I just started driving a vacuum truck for a rental company in Akron, and I'm trying to figure out how my service route gets planned each day. My…
2answers
32views
Kim S. replied
Narrow driveway: Will the service truck still be able to pump our porta potty?
We're gutting our only bathroom and have a standard portable toilet on our driveway for the next six weeks. The driveway is narrow, maybe 10 feet…
1answer
32views
Jake W. replied
High-rise build: What's the protocol for servicing a unit when the elevator is out for maintenance?
We're 14 weeks into a 22-story build in Phoenix. The crew is 120 guys, so we have three standard units and one ADA-compliant unit on the 12th floor.…
1answer
32views
Deb K. replied
Service truck access: what if our driveway is too steep for the vacuum truck?
We're gutting our only bathroom for a full remodel, so I rented a standard portable toilet for the driveway. The rental company asked about truck…
1answer
32views
Owen G. replied
Can the service hose reach a unit 100 feet from the truck?
We're setting up a construction site with a long, narrow gravel driveway. The only good spot for the portable toilet is about 100 feet from where the…
1answer
32views
Luis A. replied
What's inside a flushing portable toilet's fresh water tank?
A flushing portable toilet's fresh water tank contains potable water that is pumped to the flush mechanism. Fresh water versus waste water A flushing…
1answer
32views
Porta Potty Forum Team replied
Apple picking crew of 12 runs out of toilet paper by Thursday: stock it ourselves or ask for a second service day?
We've got a picking crew of 12 working our orchard six days a week through the end of October, and we rent one standard unit at the edge of the…
2answers
31views
Marcus B. replied