High-rise build: what if the crane is down on service day?
We have a standard unit on the 15th floor of a high-rise build in Phoenix. The crew of 60 uses it daily. Our rental company does the weekly service visit every Tuesday. The unit gets to the floor and comes down by tower crane.
Now the crane is scheduled for its own maintenance on our next pumping day. The rental company says they need to pump it weekly to prevent overfilling, especially in this heat. A blocked service is a missed service, and I get billed for the trip.
Do you just pay for the missed pump and hope the unit makes it another week? Can you negotiate a credit if the crane is down? Has anyone ever had a unit serviced via a different lift, like a material hoist? I need a plan by Tuesday.