Delivery and service are where most rental problems start: the truck cannot reach the unit, the ground is not level, or the service schedule does not match the use. A service visit pumps the holding tank with a vacuum truck, recharges the deodorizer, restocks paper and cleans the interior. This category covers placement rules, truck access, staking in wind, service frequency, missed service and what happens at pickup.
Had a locked gate situation last week on my construction site. We have three standard portable toilets and one ADA-compliant unit for a crew of 45,…
We've got six standard units and one ADA-compliant unit on our construction site for a crew of 40. The ground was firm when they were placed in…
We're planning a weekend food festival in a city park for 500 people over two days, with beer sales. The rental company is bringing five standard…
Hector's right, call the rental company now. The driver will need to know exactly where you want the unit moved and will assess the soggy side yard…
We rented a standard portable toilet for our bathroom renovation, scheduled for weekly service. The driver came yesterday but couldn't get in because…
We have a standard portable toilet on our residential addition site in Chicago. The ground is soft mud after heavy November rains, and the unit sits…
We're renting a standard portable toilet for our home renovation crew of five guys working weekdays for about six weeks. The unit will sit on our…
I'm running a 20-person commercial site in Minnesota through January 2027. We have two standard units and one ADA-compliant unit on level gravel, but…
Call for service now. Pumpkin chunks, candy wrappers and glow sticks can clog the vacuum truck hose or damage the pump. The holding tank is now…
A vacuum truck hose can pump a standard portable toilet up to 25 feet from the truck's rear bumper. This distance is limited by the hose length and…
I have a 5K charity run scheduled for this Saturday in a city park. We're expecting about 300 people over four hours, with a food truck and beer…
We have a standard portable toilet on our residential addition site in Chicago, rented for 12 weeks. The unit sits on level gravel behind the house,…
Do not fish the phone out yourselves. The holding tank contains chemical deodorizer and waste, which pose a health risk. Call the rental company…
We've got a commercial site with 40 workers, running for 12 weeks. I ordered four standard units and one ADA-compliant unit to meet OSHA 1926.51. The…
The service driver is responsible for restocking toilet paper and sanitizer during the weekly service visit, but they typically only fill the…
Get the porta potties picked up. Leaving standard units and a handwash station unserviced all winter invites damage, health hazards and extra charges…
Yes, junk in the tank will cost you. The driver's note is a warning that foreign objects like bottles and gloves can lead to extra charges for…
I run a ranch with seasonal crews and have three standard units and one ADA-compliant unit on-site long-term. They're on level ground near a dirt…
We're starting a full bathroom renovation in a couple of weeks, which means we need a portable toilet on our property for at least a month. I called…
We have a 12-week commercial job in Phoenix with 60 workers. We rent six standard units and one ADA-compliant unit clustered near the main gate. The…
A 50-foot hose reach is standard for most vacuum trucks. The driver will not need to move your portable toilet if it is 50 feet from where the truck…
Owen is right about the refusal, but I'll tell you what the driver actually checks for. The driver will dip a sample from the tank before pumping.…
We have a 6-month commercial job with 60 workers. I ordered four standard portable toilets and one ADA-compliant portable toilet on weekly service.…
A vacuum truck hose reaches about 25 feet from the truck to the unit. That is the standard length on most service trucks. The hose is heavy and…
You cannot call the rental company for pickup yourself because the contractor holds the rental agreement. A rental company requires authorization…
