Missed service due to a locked gate: Who covers the extra fee?
I have two standard units and one ADA-compliant unit on a six-week residential rehab in Chicago. The site is fenced, and the units are on level…
1answer
37views
Luis A. replied
Questions tagged “Service visit”
209 questions across all categories.
209 questions
Landscaping crew for 6 weeks: do we need a porta potty on the client's yard? ✓ Solved
Yes, you rent a standard portable toilet for a landscaping crew of five or six for six weeks. The OSHA construction sanitation standard, 29 CFR…
2answers
40views
Deb K. replied
High-rise unit on the 15th floor: what's the service plan?
We have a concrete pour crew of 15 guys working on the 15th floor of a high-rise in Phoenix. The job will last eight weeks. The elevator core is in,…
2answers
41views
Ray M. replied
What's the one piece of advice you'd give a new porta potty driver?
I start my first route driving a vacuum truck next Monday. The training covered the pump, the hoses and the paperwork, but I know there's a lot they…
3answers
47views
Sam O. replied
Keeping the vacuum truck and hoses from freezing on winter routes
This is my first winter running a vacuum truck up here. I'm servicing standard units, a few ADA-compliant units, and one restroom trailer at a…
2answers
88views
Deb K. replied
What do you wish you had known before your first porta potty rental?
I run a ranch out of Bozeman. We have seasonal crews, a hunting camp and a guest cabin with no septic. My first rental was for a three-week elk hunt…
2answers
37views
Porta Potty Forum Team replied
How are operators adapting to the 2026 PSAI training curriculum updates?
I'm a new operator, just got my first vacuum truck and a dozen standard units. My driver and dispatcher are family, so I handle their training. I…
2answers
48views
Kim S. replied
How are operators routing trucks with 2026's new traffic patterns?
Our city repaved downtown and added bike lanes and no-parking zones last month. It's killing our route times. We service 12 construction sites…
2answers
38views
Kim S. replied
Backyard wedding: can we put the porta potties behind a privacy screen?
We're having our wedding in my parents' backyard next spring, with about 140 guests for a six-hour reception under a tent. The caterer is bringing a…
1answer
55views
Ashley M. replied
What's behind the 'fuel surcharge' on a porta potty quote?
A fuel surcharge on a portable toilet quote is a standard industry practice that passes some of the rental company's fuel costs directly to the…
2answers
50views
Ray M. replied
How far can the vacuum hose reach if the truck cannot park next to the unit? ✓ Solved
Sixty to eighty feet is usually within reach for a normal service visit as long as the hose can walk a clear path to the unit.
2answers
71views
Ray M. replied
How much notice for a last-minute porta potty pickup?
Our bathroom remodel wrapped up three days ahead of schedule, so I called the rental company this morning to get our standard portable toilet picked…
1answer
37views
Kim S. replied
Our unit is on a slope. Will the service truck have trouble?
We're renovating our only bathroom and have a standard portable toilet on our driveway for the next month. The only flat spot is on a slight incline,…
1answer
35views
Owen G. replied
High-rise unit servicing: what if the building's elevator is out of service?
I have a standard portable toilet on the 15th floor for a crew of 40. The elevator is scheduled for maintenance next week, which means the vacuum…
1answer
44views
Brad L. replied
Can a high-rise unit be serviced from the ground floor?
We're running a 12-story build in Phoenix and have a standard portable toilet on the 8th floor for a crew of 30. It's a long-term rental with weekly…
2answers
45views
Ray M. replied
Is the blue dye in porta potties required by health code?
The blue dye in portable toilets is not required by any health code. It is a cosmetic and functional choice by rental companies, not a legal mandate.…
1answer
43views
Deb K. replied
Can a service truck pump a unit placed on a wooden deck?
I have a standard portable toilet on a residential jobsite that's been running for two months. The ground is sloped, so the GC built a temporary…
1answer
24views
Owen G. replied
Service truck access: What if our driveway is too narrow?
We're renting a standard portable toilet for a six-month residential construction project. The site has a narrow gravel driveway that our dumpster…
1answer
39views
Brad L. replied
High-rise unit servicing when the building elevator is down.
High-rise unit servicing when the building elevator is down. Our site is a 30-story high-rise, and we have a standard portable toilet on the 25th…
1answer
38views
Tyler R. replied
Can they move our driveway porta potty mid-rental when the concrete crew shows up? ✓ Solved
Yes, a rental company can move your standard unit mid-rental for a concrete pour. This is a common request during remodels. You do not need to end…
2answers
38views
Marcus B. replied
Service driver left a missed service tag because our gate was locked.
We have a standard portable toilet on a three-month residential gut rehab in Chicago. The crew is six guys, and the unit sits on level gravel about…
2answers
41views
Tyler R. replied
How are operators handling increased disposal fees in 2026?
Operators are passing increased disposal fees to customers through direct surcharges or higher base rates. The cost to dump a gallon of waste at a…
2answers
54views
Kim S. replied
Why is there a separate fee for the hand sanitizer dispenser?
I'm renting five standard units for a three-day weekend at a family reunion on my uncle's farm. The quote shows the units at a flat weekend rate.…
1answer
48views
Ray M. replied
How often should a construction porta potty get pumped in summer heat? ✓ Solved
Bump the service visit to twice a week while the heat sticks. Weekly is the usual baseline on a quiet lot, but a dozen people in August will cook the…
2answers
54views
Hector V. replied
What's the most common mistake first-time renters make?
After nine years driving a vacuum truck, I see the same issues with first-time renters. The most common mistake is underestimating the need for good…
2answers
50views
Porta Potty Forum Team replied