Service truck stuck in mud: who pays for the tow?
Last Tuesday I pulled onto a residential construction site to pump a standard portable toilet. The ground was soft from heavy rain the night before.…
2answers
43views
Marcus B. replied
Questions tagged “Service visit”
209 questions across all categories.
209 questions
What's the one tool you never service a unit without?
Just started my first route driving a vacuum truck. I'm making a checklist for the truck to make sure I don't get to a site and realize I'm missing…
3answers
52views
Luis A. replied
High-rise build: Servicing a unit when the elevator is out.
We've got a 24-story commercial build downtown. The crew is about 60 people working eight-hour shifts. We have a standard portable toilet and an…
2answers
34views
Ray M. replied
Service truck access: what's the maximum hose length for pumping?
I'm a general contractor in Chicago and have a standard portable toilet on a six-month residential job. The site is tight, and the only spot for the…
1answer
39views
Owen G. replied
Is the blue dye in porta potties required for health code compliance?
The blue dye in a standard portable toilet is not required by health codes. It is an aesthetic and functional component of the deodorizer solution,…
2answers
43views
Deb K. replied
How are operators adapting to the 2026 PSAI training updates?
We're rewriting our driver training manuals ahead of the 2026 PSAI updates. We cover everything from safe handling of a standard unit to servicing a…
2answers
51views
Kim S. replied
Operators: what's your 2026 strategy for rising wastewater disposal costs?
Our local wastewater treatment plant fees have gone up a lot in two years. We're a small operator with a mix of standard units, deluxe units,…
3answers
62views
Nina R. replied
Missed service because the unit was behind a locked gate. Who pays?
We have a 9-month commercial build with 40 workers on site. I ordered four standard units and one ADA-compliant unit. They are placed on level ground…
2answers
38views
Carl D. replied
What's the weirdest thing you've found in a porta potty on a service run?
Ten years driving a vacuum truck, and I've pumped everything from the expected to the truly bizarre. Last week on a construction site, I opened a…
3answers
57views
Priya N. replied
Can they move our driveway porta potty for a day while we pour concrete? ✓ Solved
Yes, a rental company can move your portable toilet for the day, but you must request it in advance. Most companies charge a separate delivery fee…
2answers
52views
Marcus B. replied
Why does our porta potty smell worse after a service visit?
We've had a standard unit on the ranch for our seasonal hands for about six weeks, serviced every other week because it's low use. The ground is…
2answers
39views
Ray M. replied
What's the one thing you always check on a porta potty before using it?
After nine years driving a vacuum truck and a lifetime of using these things at county fairs and construction sites, I have a set routine before I…
3answers
63views
Luis A. replied
Can a service driver refuse to pump an overfull porta potty?
I have a standard portable toilet on a residential rehab site. It's for a crew of eight guys, and it's been two weeks since the last service because…
1answer
47views
Tyler R. replied
What's the one thing you wish every customer knew before renting?
After nine years driving a vacuum truck, I have a short list of things I wish every customer knew. The biggest one is placement. A standard portable…
3answers
44views
Sam O. replied
Why does a single unit cost almost as much as two?
I'm getting quotes for a standard portable toilet for a backyard wedding setup. We have 140 guests over six hours, serving alcohol and dinner. The…
2answers
39views
Nina R. replied
Narrow Driveway: Will Service Truck Still Pump Our Unit?
We're renovating our only bathroom and have a standard portable toilet on our driveway. The rental company dropped it off fine, but our driveway is…
1answer
33views
Jake W. replied
Can we lock our jobsite porta potty overnight so neighbors stop using it? ✓ Solved
You can lock a standard unit overnight, but you must coordinate the lock with the rental company for the service visit. The driver needs to open the…
2answers
55views
Deb K. replied
Can a service truck pump a unit placed on a gravel driveway?
I'm setting up a portable toilet for a six-month residential construction project, a standard unit with a holding tank. My driveway was just redone…
1answer
39views
Deb K. replied
How are operators handling 2026's driver shortage?
This year's driver shortage is hitting my Dallas operation hard. I've got a fleet of standard portable toilets, deluxe units with sinks, and a couple…
2answers
45views
Deb K. replied
What's the one thing you always check on a service visit?
Hey all, Deb here. I've been driving a vacuum truck for nine years, servicing 40 to 60 units a day on construction sites, at fairs, and on farms.…
3answers
53views
Sam O. replied
Worst weather you've ever serviced units in?
Last week I had to pump our ranch's standard unit during a hailstorm that came out of nowhere. The wind was trying to tear the door out of my hand,…
3answers
58views
Porta Potty Forum Team replied
Why is there a damage waiver on my porta potty quote?
A damage waiver on a portable toilet quote is a fee that transfers the financial risk of accidental damage from you to the rental company. The damage…
2answers
34views
Nina R. replied
Narrow driveway: Will the service truck still be able to pump our porta potty?
We're gutting our only bathroom and have a standard portable toilet on our driveway for the next six weeks. The driveway is narrow, maybe 10 feet…
1answer
32views
Jake W. replied
Porta potty etiquette: what do drivers wish every user knew?
I run a ranch and have dealt with portable toilets for seasonal crews and hunting camps for years. My driver makes a 40-mile trip each way to service…
2answers
86views
Porta Potty Forum Team replied
High-rise unit servicing when the building elevator is out.
We're 18 floors up on a high-rise project in Phoenix with a standard portable toilet on the slab. The crew is 50 guys, five days a week. The elevator…
1answer
39views
Deb K. replied