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Can a high-rise unit be serviced from the ground floor?

Hector V.asked 2 viewsConstruction & Job SitesHigh rise unitService visitVacuum truckTruck accessHolding tank

We're running a 12-story build in Phoenix and have a standard portable toilet on the 8th floor for a crew of 30. It's a long-term rental with weekly service. The driver just showed up and said his vacuum truck can't come up to service it from there. The unit has a holding tank that needs pumping, a deodorizer recharge, and paper restock. What's the standard procedure for servicing a high-rise unit when truck access isn't possible? Do we have to move it down every time, or is there another way?

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Deb K.Akron, OH

The standard procedure is to move the unit down to the ground floor for each service visit and then return it. A vacuum truck cannot reach the 8th floor, and the operator's hose is not long enough to pump from that height.

You have a standard portable toilet with a holding tank. For a crew of 30, you need at least one toilet under the OSHA 1926.51 construction standard, so your count is correct. With a crew that size on a single floor, weekly service should be fine.

When the driver arrives, you'll need a forklift or material hoist to lower the unit to the truck. The driver will service it (pump, clean, add deodorizer, restock paper) and then you'll lift it back up. Some contracts include this lift-and-return as part of the service, but others charge extra for the labor time. The alternative is to keep a unit on the ground and let crews come down, but that costs productivity. There's no magic hose that reaches 8 stories.

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