Missed service because of mud: who's responsible?
We have a standard unit for a crew of 12, and it's on a six-month rental for a residential gut rehab. The unit is placed about 50 feet from the…
1answer
26views
Kim S. replied
Questions tagged “Missed service”
70 questions across all categories.
70 questions
What happens if the service truck can't reach our unit due to mud in October 2026?
Our site has a standard portable toilet and an ADA-compliant unit for a crew of 25, and we're on week three of a six-month build. The access road is…
1answer
26views
Carl D. replied
High-rise site: what's the backup plan if the service truck is late?
We're on a 40-story build in Phoenix with 175 workers on site daily. The porta potty setup is a cluster of eight standard units and one ADA-compliant…
2answers
25views
Deb K. replied
High-rise site in 2026: what's the protocol if a unit is vandalized overnight?
We have a 30-story residential tower going up downtown. The site has 90 workers on the concrete crew, so we have seven standard portable toilets and…
2answers
25views
Ray M. replied
What happens if the service truck can't get down our narrow driveway?
We're renovating our only bathroom for the next six weeks, so we have a standard portable toilet on our driveway. The driveway is narrow, maybe ten…
2answers
25views
Luis A. replied
High-rise site: backup plan if service elevator is booked?
I'm running a 24-story build in downtown Phoenix with 140 crew on site for the next 10 months. We have six standard portable toilets and one…
2answers
25views
Ray M. replied
High-rise site: what's the protocol if the service elevator is out?
We're five months into a 20-story high-rise build in downtown Phoenix. I have a standard-unit and an ADA-compliant on every third floor, serviced…
1answer
25views
Brad L. replied
Six-month garage build: what happens if we skip a service visit?
We started our detached garage build six months ago thinking we'd be done in four, but we're looking at another two months at least. We have a…
2answers
24views
Marcus B. replied
High-rise project: what's the protocol if the crane for the porta potty is down on service day?
We're running a 30-story high-rise in downtown Phoenix with a crew of 120. We've got a standard portable toilet and an ADA-compliant unit up on the…
2answers
24views
Deb K. replied
Service truck got stuck in our muddy field after October rains. Who pays for the tow?
We have a standard portable toilet for our seasonal ranch hands, placed about 150 feet from the gravel road in a pasture. The rental company's vacuum…
2answers
23views
Ashley M. replied
October 2026 service: what if our gate is locked on pump day?
Our Chicago residential job site has one standard portable toilet on a six-month rental. The gate is locked if the foreman is late, and our pump day…
2answers
23views
Tyler R. replied
What happens if a porta potty is stolen from a construction site?
I'm a superintendent on a 40-person commercial site in Phoenix. We've had tools walk off, and now I'm thinking about the standard portable toilet we…
2answers
21views
Marcus B. replied
Service truck access: what if our driveway gate is locked on service day?
We have a standard portable toilet on a residential addition job in Chicago. It's for a crew of 10, and we're on week three of an eight-week project.…
2answers
21views
Brad L. replied
High-rise site: what's the backup plan if the service elevator is reserved by another trade?
We have a 40-story tower going up in Phoenix. The crew is 120 men, so we have four standard units and one ADA-compliant unit on the 15th floor. They…
1answer
21views
Deb K. replied
Service truck stuck in muddy field. Who pays for the tow?
We have a standard portable toilet and a deluxe unit with a flushing bowl and sink for our seasonal crew of 12, placed in a field about 200 feet from…
1answer
21views
Kim S. replied
Missed service due to locked gate: who gets charged?
We have a 6-month commercial job with 60 workers. I ordered four standard portable toilets and one ADA-compliant portable toilet on weekly service.…
1answer
21views
Tyler R. replied
Gate locked on pump day: what happens?
We've got a 12-week commercial job with 60 guys on site. I ordered four standard units and one ADA-compliant unit, all on weekly service. The driver…
1answer
19views
Tyler R. replied
Gate locked on pump day: what happens and who gets charged?
We have a 12-week commercial job in Phoenix with 60 workers. We rent six standard units and one ADA-compliant unit clustered near the main gate. The…
1answer
18views
Tyler R. replied
Missed service due to overgrown vegetation. Who trims it, us or the driver?
I run a ranch with seasonal crews and have three standard units and one ADA-compliant unit on-site long-term. They're on level ground near a dirt…
2answers
6views
Owen G. replied
Missed service because our dumpster was in the way. Who moves it next time?
We have a standard portable toilet on our residential addition site in Chicago, rented for 12 weeks. The unit sits on level gravel behind the house,…
0answers
0views
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