Gate locked on pump day: what happens?

Call the rental office today and book a catch-up pump, because a missed trip doesn't get made up by pumping double next Tuesday. A holding tank only holds what it holds. Once it's full, a bigger pump next week does nothing for the guys using it on Friday.

On billing, every outfit I've dealt with treats a locked gate as a trip charge. The truck showed up, burned route time, and couldn't service. Ask them to spell out their policy in writing so the invoice isn't a surprise, and expect the extra visit to bill on its own.

Sixty guys on four standard units plus the ADA unit on weekly service is already tight in that heat. I'd ask about a second weekly visit for the rest of the job, not just this one catch-up.

What fixed it for us on past jobs:

• Service day and the driver's arrival window go on the security post orders.
• Driver gets a gate code or lockbox key if your company allows it.
• Guard's cell number goes on the work order so the driver calls instead of leaving.

Also walk the units yourself Wednesday and Thursday. If a tank is getting close to the seat, lock that one off and send the crew to the others until the truck comes.