What happens if the service truck can't reach our unit due to mud in October 2026?

If the driver shows up and can't get within hose reach, that usually gets written up as a missed service on your end, because your agreement already puts truck access on you. That's how it went on two of our jobs, and arguing the bill afterward never got us anywhere.

What actually worked for us:

• Move the units before the wet stretch, not after. We parked ours right off the gravel apron by the job trailer so the truck never left hard ground.
• If the units have to stay deeper in, put crushed rock or a few ground mats on the last stretch. The truck just needs one firm spot inside that 25 feet.
• Call the office the morning of a scheduled service visit if the road is soup. Ask to slide it a day or send a smaller truck if they run one. A heads up call is a lot easier to get waived than a driver who drove out for nothing.
• Keep the path to the ADA unit dry too. A rutted, muddy approach makes that unit useless for the person who actually needs it.

With 25 guys on two units, one skipped pump fills up fast, so it's worth sorting the access plan with the office now and getting it in writing before October.