Our unit is on a slope. Will the service truck have trouble?
We're renovating our only bathroom and have a standard portable toilet on our driveway for the next month. The only flat spot is on a slight incline,…
1answer
36views
Owen G. replied
Delivery, Placement & Servicing
Truck access, level ground, staking and tie-downs, weekly pumping, what the driver does, missed service and pickup.
153 questions
Missed service due to a locked gate: Who covers the extra fee?
I have two standard units and one ADA-compliant unit on a six-week residential rehab in Chicago. The site is fenced, and the units are on level…
1answer
41views
Luis A. replied
Service truck access: What if our driveway is too narrow?
We're renting a standard portable toilet for a six-month residential construction project. The site has a narrow gravel driveway that our dumpster…
1answer
40views
Brad L. replied
Bathroom remodel done Friday: how many days notice for porta potty pickup? ✓ Solved
Most companies need two to three business days' notice for pickup, so call them Wednesday at the latest for a Friday pickup. A same-day pickup is…
2answers
42views
Marcus B. replied
Can a service truck pump a unit placed on a wooden deck?
I have a standard portable toilet on a residential jobsite that's been running for two months. The ground is sloped, so the GC built a temporary…
1answer
26views
Owen G. replied
Soft ground after rain: should we lay plywood before they drop the porta potty? ✓ Solved
Yes, you should put down plywood or scrap boards before the delivery. A standard unit weighs about 200 pounds empty and can sink into soft ground,…
2answers
41views
Ray M. replied
Our service driver left a 'missed service' tag. What now?
Our crew has 35 guys on a 12-week commercial job. We have four standard portable toilets and one ADA-compliant portable toilet on a gravel pad about…
2answers
42views
Deb K. replied
Our porta potty is on a slight slope. Will it cause servicing problems?
We're renovating our only bathroom, so we have a standard portable toilet on the driveway for what will be a three-month rental. The only spot that…
1answer
39views
Nina R. replied
Service driver left a missed service tag because our gate was locked.
We have a standard portable toilet on a three-month residential gut rehab in Chicago. The crew is six guys, and the unit sits on level gravel about…
2answers
45views
Tyler R. replied
Wind advisory Saturday: do they stake the porta potty or is that on us? ✓ Solved
You need to ask for staking when you order. Most rental companies do not stake a standard unit for a one-day rental unless you request it. Drivers…
2answers
105views
Rina K. replied
Crew starts Monday: Friday delivery or Monday morning for the jobsite unit? ✓ Solved
Monday morning delivery is the safer call when the crew starts Monday, as long as you lock a real arrival window on the ticket.
2answers
43views
Tyler R. replied
What if the service truck can't reach our unit on a steep hill?
We're framing a house on a steep hill, and the only flat spot for the portable toilet is about 60 feet from the street, up a 30-degree grade. The…
1answer
42views
Deb K. replied
Weekend cookout: Friday delivery or Saturday morning for a one-day rental? ✓ Solved
Weekend delivery for a one-day event almost always means a Friday afternoon or evening drop and a Monday morning pickup, not a same-day Saturday…
2answers
42views
Kim S. replied
Can a service driver refuse to pump an overfull porta potty?
I have a standard portable toilet on a residential rehab site. It's for a crew of eight guys, and it's been two weeks since the last service because…
1answer
47views
Tyler R. replied
Our driveway is blocked by a dumpster. Can they still service the porta potty?
Our bathroom renovation is in full swing, and we have a standard portable toilet on our asphalt driveway. The rental company scheduled a weekly…
1answer
44views
Nina R. replied
Can they move our driveway porta potty for a day while we pour concrete? ✓ Solved
Yes, a rental company can move your portable toilet for the day, but you must request it in advance. Most companies charge a separate delivery fee…
2answers
53views
Marcus B. replied
Can a porta potty be placed on a sloped driveway?
We're starting a three-month renovation on our Portland home and the only spot for a portable toilet is our driveway. It has a slight but noticeable…
1answer
42views
Ashley M. replied
Service truck got stuck in my field. Am I liable for the tow truck?
I have a standard portable toilet at my ranch that gets serviced weekly. It sits in a pasture about 100 feet from the gravel driveway. The ground was…
1answer
39views
Ray M. replied
Can they pick up the porta potty the same night after our birthday party? ✓ Solved
Yes, rental companies can do a same-night pickup after a one-day party, but you must confirm this with your specific company when booking. Many…
2answers
46views
Marcus B. replied
What if the service driver shows up and our gate is locked?
We have a standard portable toilet and an ADA-compliant unit on a commercial site in Phoenix for 40 workers over 12 weeks. The gate is padlocked…
2answers
49views
Tyler R. replied
Our porta potty is 100 feet from the road. Is that a problem?
We rent a standard portable toilet for our ranch hands. The rental company delivered it four weeks ago and serviced it once, but the driver had to…
2answers
39views
Nina R. replied
Weekly service isn't cutting it. Should we bump to twice a week? ✓ Solved
Twice-a-week service visits on one standard unit is what I ask for once a framing crew hits the mid-teens in summer heat. Weekly service holds up…
2answers
55views
Brad L. replied
Can a porta potty be serviced if it's locked inside a fenced yard?
Our HOA requires any portable toilet on the property to be behind a locked gate. We're gutting our only bathroom for six weeks, so we rented a…
2answers
41views
Deb K. replied
What happens if the service truck gets stuck in mud on my farm?
We run a working ranch and have a standard portable toilet on a long-term rental for our seasonal hands. It sits in a pasture about 30 yards from the…
2answers
60views
Marcus B. replied
Saturday backyard rental: does the porta potty stay until Monday pickup? ✓ Solved
A Friday delivery and Monday pickup is the standard weekend rental model for a standard unit for a one-day event. Rental companies typically do not…
2answers
39views
Ray M. replied