Missed service because a dumpster blocked the unit: Who pays?
We have a standard portable toilet on our driveway for a bathroom renovation. The rental company comes every Tuesday morning for the service visit.…
1answer
30views
Luis A. replied
Questions tagged “Service visit”
209 questions across all categories.
209 questions
What's the most challenging site you've ever had to service a porta potty?
I've been driving a vacuum truck for nine years now, and I've seen my share of tough spots. The worst was a spring construction site on a steep,…
3answers
44views
Sam O. replied
2026 winter: Do high-rise units need special antifreeze for crane lifts?
We're breaking ground on a 40-story tower in Chicago next January. The crew will be around 150 people, working five days a week for two years. We'll…
2answers
28views
Ray M. replied
How do operators decide the order of service stops each day?
I just started driving a vacuum truck for a rental company in Akron, and I'm trying to figure out how my service route gets planned each day. My…
2answers
32views
Kim S. replied
What's the 'fuel surcharge' on my porta potty invoice?
I rent a standard portable toilet and an ADA-compliant portable toilet for my ranch crew and guests year-round. The service truck drives 40 miles…
1answer
35views
Owen G. replied
Can a service hose reach a unit 75 feet from the truck?
Our Chicago residential rehab site has a narrow alley entrance. The vacuum truck can park on the street, but the closest spot is 75 feet from where…
2answers
29views
Tyler R. replied
Flushing portable toilet vs. standard: which is easier to service?
I've been driving a vacuum truck for nine years, servicing about 45 to 60 standard portable toilet units a day. They are simple: I pump the holding…
2answers
33views
Ray M. replied
Backyard wedding: can we put porta potties behind a hedge?
We're planning our wedding for next spring in my parents' backyard in Charleston. We'll have about 140 guests, a tent, a band, and catering, so we…
2answers
27views
Priya N. replied
Missed service because the unit was locked. Who pays the trip charge?
I'm the GC on a 12-week residential gut rehab in Chicago with a crew of 15. We have one standard portable toilet and one ADA-compliant portable…
1answer
30views
Deb K. replied
High-rise build: what if the crane is down on service day?
We have a standard unit on the 15th floor of a high-rise build in Phoenix. The crew of 60 uses it daily. Our rental company does the weekly service…
2answers
35views
Marcus B. replied
What's the worst weather you've serviced a porta potty in?
Last January, I had a route of 15 standard portable toilets on a construction site that was an absolute sheet of ice. The wind chill was about -15,…
3answers
42views
Porta Potty Forum Team replied
Why does our porta potty smell like rotten eggs after a service?
I have a standard portable toilet on a six-week residential rehab in the city. It's on a concrete pad with truck access. The rental company serviced…
2answers
34views
Hector V. replied
Driver says our gravel driveway is too soft. What's the minimum ground bearing?
Last week the vacuum truck got stuck in the gravel on our driveway when the driver came for the service visit. He said the ground was too soft to…
1answer
30views
Luis A. replied
Can the service hose reach a unit 100 feet from the truck?
We're setting up a construction site with a long, narrow gravel driveway. The only good spot for the portable toilet is about 100 feet from where the…
1answer
32views
Luis A. replied
What's the hardest part of being a porta potty service driver?
I've been driving a vacuum truck for nine years, servicing 40 to 60 units a day. The hardest part isn't the smell, you get used to that. It's the…
3answers
43views
Priya N. replied
Driver says our unit is too close to a fence. How much space is needed?
The porta potty is on my driveway for a bathroom renovation. It's been there for two weeks with weekly service. The delivery driver dropped it off…
1answer
34views
Brad L. replied
Can a porta potty be serviced if it's on a wooden deck?
I'm renting a standard portable toilet for our bathroom renovation, which is scheduled to last about six weeks. The only spot I can put it is on our…
2answers
31views
Jake W. replied
High-rise site: What's the protocol if the service truck's pump fails on site?
Our vacuum truck's pump failed on site last week, right as we were about to start servicing the 12 standard portable toilets for a 50-person…
2answers
32views
Hector V. replied
What's the worst weather condition you've serviced a porta potty in?
Last week, I was out on my route pumping a cluster of standard portable toilets at a new subdivision site when a hailstorm hit. The sky went dark,…
3answers
44views
Porta Potty Forum Team replied
Driver says our unit is 50 feet from truck access. Is that too far?
We're a month into a 12-week residential addition, and I have a standard unit for a crew of 8. The only level ground on the property is across a…
2answers
35views
Hector V. replied
Flushing portable toilet vs. deluxe non-flushing: What's the real difference?
I'm looking at two portable toilet options for a weekend wedding with 120 guests. The rental company offers a deluxe non-flushing unit and a flushing…
2answers
39views
Porta Potty Forum Team replied
What's the most unusual place you've ever had to service a porta potty?
Nine years driving a vacuum truck, and I've seen it all. Last month, I had to service a standard unit perched on a half-finished bridge deck, 200…
3answers
47views
Luis A. replied
Service truck access: what if our driveway is too steep for the vacuum truck?
We're gutting our only bathroom for a full remodel, so I rented a standard portable toilet for the driveway. The rental company asked about truck…
1answer
32views
Owen G. replied
Apple picking crew of 12 runs out of toilet paper by Thursday: stock it ourselves or ask for a second service day?
We've got a picking crew of 12 working our orchard six days a week through the end of October, and we rent one standard unit at the edge of the…
2answers
31views
Marcus B. replied
Missed service because a car was blocking the unit: who is responsible for the fee?
The driver for my rental company showed up for our weekly service visit but couldn't pump our standard portable toilet today. A subcontractor's truck…
1answer
31views
Luis A. replied