High-rise site: service elevator reserved, what's the backup plan?

The backup plan is to schedule service on a different day when the elevator is available, or to add more units so they last longer between services. Your driver logs a missed service because the vacuum truck can't reach the units, that's standard procedure when truck access is blocked.

For a high-rise site, operators often work with the site superintendent to reserve the service elevator for a specific window each week. If Tuesday is bad, move service to Monday or Wednesday. If the elevator is always booked, add a second ADA-compliant unit and more standard units to reduce the service frequency needed. With 120 workers, OSHA 1926.51 requires three toilet seats and three urinals, you're at the minimum with three standard units and one ADA unit (which counts as a toilet seat). Adding units spreads the use and keeps them fresher.

Phoenix heat accelerates odor. Units get hot and rank because the deodorizer breaks down faster. More units or twice-weekly service would help, but that costs more. Talk to your rental company about a flexible schedule or extra units, they've seen this before.