Service truck stuck in mud on my property: Who pays the tow?
We've had a standard portable toilet on our driveway for three weeks during a bathroom renovation. The rental company's service truck came yesterday…
2answers
36views
Ray M. replied
Questions tagged “Damage waiver”
44 questions across all categories.
44 questions
What's included in a typical damage waiver for a porta potty?
A damage waiver for a portable toilet rental covers accidental damage to the unit itself, including broken doors, cracked panels, graffiti, and minor…
1answer
29views
Marcus B. replied
What's the worst vandalism you've seen on a porta potty?
I pulled up to a construction site on a Monday to find someone had taken a forklift to a standard unit. The whole corner was crushed in. That was a…
3answers
37views
Luis A. replied
Why is the monthly rental rate lower than the weekend rate?
I'm pricing a standard portable toilet for a weekend festival and a 30-day construction site rental. The festival quote is for three days, 500 people…
2answers
38views
Owen G. replied
What's the one thing you wish every customer knew before renting?
After nine years driving a vacuum truck, I have a short list of things I wish every customer knew. The biggest one is placement. A standard portable…
3answers
46views
Sam O. replied
What's included in a 'damage waiver' for a porta potty?
A damage waiver for a portable toilet rental covers accidental damage to the unit, not graffiti or intentional vandalism. It is an optional fee that…
1answer
41views
Nina R. replied
What factors drive the price up on a restroom trailer quote?
I'm planning a backyard wedding for 140 guests, no indoor bathrooms, and getting quotes for a restroom trailer with four stalls. The event runs 5…
2answers
44views
Marcus B. replied
Why is there a separate delivery fee on top of the monthly rental rate?
I'm gutting my only bathroom for a six-week renovation, so I'm renting a single standard portable toilet. I got a quote, and the monthly rental rate…
1answer
46views
Marcus B. replied
Service truck got stuck in my field. Am I liable for the tow truck?
I have a standard portable toilet at my ranch that gets serviced weekly. It sits in a pasture about 100 feet from the gravel driveway. The ground was…
1answer
37views
Ray M. replied
Vandalism on a jobsite porta potty. Who pays for the repairs?
Someone tipped over our standard portable toilet over the weekend. The unit is on a residential construction site for a six-week project with a crew…
2answers
48views
Ray M. replied
Why is there a damage waiver on my porta potty quote?
A damage waiver on a portable toilet quote is a fee that transfers the financial risk of accidental damage from you to the rental company. The damage…
2answers
34views
Nina R. replied
What's the most common mistake first-time renters make?
After nine years driving a vacuum truck, I see the same issues with first-time renters. The most common mistake is underestimating the need for good…
2answers
51views
Porta Potty Forum Team replied
What's a 'damage waiver' on a porta potty quote, and do I need it?
A damage waiver is a fee that covers accidental damage to a portable toilet during the rental period, and it is optional. It is not insurance but a…
2answers
51views
Ray M. replied
Why is a weekend event rental priced so differently from a monthly construction rental?
We had a standard portable toilet on our driveway for a three-month bathroom reno and just rented a deluxe portable toilet for a weekend family…
2answers
37views
Owen G. replied
Why does the rental company want a deposit and a card on file for a porta potty?
We're doing a bathroom remodel that will take about six weeks, so I rented a standard portable toilet for my family of four. The rental company's…
2answers
36views
Ray M. replied
What condition does the unit need to be in at pickup to avoid extra charges?
I have a standard unit that's been on my ranch for the seasonal hands for three months. The rental company is coming to pick it up next week. The…
2answers
56views
Marcus B. replied
Porta potty keeps getting vandalized on our open site. What do operators do about it?
Our home build is on an open, unfenced lot in a semi-residential area. We have one standard portable toilet for a crew of about ten guys, and it's…
2answers
46views
Deb K. replied
Is the damage waiver on a porta potty rental worth paying for?
I'm renting a single standard portable toilet for a two-week construction clean-up job on an open lot. The rental company's agreement has an optional…
2answers
50views
Marcus B. replied
Porta potty tipped over in the wind: who pays and how do I stop it happening again? ✓ Solved
The driver also checks the unit's placement for adequate truck access on every service visit; a blocked unit is logged as a missed service and the…
3answers
62views
Nina R. replied