What's the 'damage waiver' on my quote, and is it mandatory?
A damage waiver is an optional fee that limits your financial liability for accidental damage to the rented portable toilet. It is not insurance, it is a contractual agreement from the rental company that they will not bill you for certain types of damage if you pay the waiver fee. You can decline the damage waiver to save money, but that means you accept full responsibility for any damage to the unit, including vandalism, which can be expensive.
What the damage waiver covers typically includes accidental damage like a cracked door, broken latch, or graffiti. It does not cover negligence, like tipping the unit over, or missing parts, like a stolen toilet paper holder. The waiver is a flat fee for the rental period, not a per-incident charge. Read the terms in your contract to see the exact list of what is covered and excluded.
The cost of skipping the waiver is that you become liable for all repair or replacement costs. A standard unit costs hundreds of dollars to replace. If someone kicks in the door or writes on the walls, you pay for the repairs. For a long-term rental like my home renovation, which will last several weeks, the waiver fee is often a small price compared to the risk of a single act of vandalism.
How this compares to other fees: The damage waiver is separate from the delivery fee, which pays for the truck to bring the unit, and the monthly rental rate, which is the base cost to have the unit on site. It is also different from a security deposit, which is a refundable amount held by the company in case of damage. My quote did not have a deposit, just the waiver.
I decided to keep the damage waiver on my quote for the standard unit on my driveway. Has anyone else had to make a claim on one of these waivers? What was your experience?