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Rental delivered to the wrong side of my driveway. Can I move the porta potty myself?

Jake W.asked 0 viewsDelivery, Placement & ServicingPlacementDeliveryHome renovationStandard unitPrevention

The crew dropped a standard unit on the street side of my driveway this morning while I was at work. I need it closer to the house for a bathroom remodel that is going to run a few weeks. The driveway is flat and short, maybe forty feet.

Can I tip and drag it myself with a couple of people, or does that void something and get me a damage charge? The rental place said they can send someone back, but it would not be until tomorrow and the plumber starts early. Unit still has the straps on and it does not look bolted down.

What do people actually do when the drop spot is wrong? I would rather not wreck the door or crack the tank trying to be helpful.

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Owen G.Austin, TX

Do not move the standard unit yourself. The rental company's delivery crew should correct the placement.

A standard unit is heavy and awkward to move. An empty unit weighs about 200 pounds, but the weight is distributed poorly for dragging. Tipping it to roll on the corners risks cracking the plastic tank or the door hinges. The rental contract almost certainly has a clause that voids the damage waiver if the customer moves the unit, and you would be responsible for the repair cost. The straps are for transport, not a sign that it is safe to move.

What people actually do is call the rental company immediately and explain the time sensitivity with the plumber. A good operator will try to send a driver back the same day if possible, especially for a long-term rental like your bathroom remodel. The driver has a truck with a lift gate to pick up and reset the unit correctly without damage. The delay until tomorrow is inconvenient, but it is better than a bill for a broken toilet. Tell the plumber the situation; they have seen worse delays.

  • Nina R. I agree on the contract point. A rental company once billed me for a cracked base after a site manager had his crew nudge a unit. The damage waiver does not cover customer moves.
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Luis A.Bozeman, MT

Owen is right, but I'll add that the driver checks the placement for truck access on future service days. Moving it yourself might block the vacuum truck hose reach, which causes missed services. Call the rental company back and stress the plumber's schedule, they might prioritize a same-day fix for a long-term rental.

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