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High-rise unit servicing: what if the building's freight elevator breaks?

Hector V.asked 1 viewConstruction & Job SitesHigh rise unitService visitMissed serviceService frequencyTruck access

We have a standard unit on the 12th floor of a steel-frame high-rise. It's there for a crew of about 30 working daily. The rental company has been servicing it weekly with no issues.

Now the building manager says the main freight elevator will be down for maintenance next Tuesday, which is our scheduled service day. The service driver can't get the unit down to street level for the vacuum truck. The holding tank is about half full now, but with a full week of use ahead, it'll be at capacity.

Has anyone had this happen? What's the protocol with the rental company? Do they reschedule, or do we have to figure out a way to get the unit down ourselves?

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Carl D.Oklahoma City, OK

Call the rental company the day you learn the freight elevator is down and get the service visit moved to a day the elevator runs, or ask if they can pump from the floor with a long hose setup.

Most outfits that place a standard unit inside a high-rise already deal with freight elevators going offline. They usually reschedule the vacuum truck once you give them the outage window. Do not try to move the unit down yourself. A half-full holding tank is heavy, and a spill on a finished floor lands on you if you touch it without their crew.

If the tank is already about half full and you still have a full week with roughly 30 workers ahead, say that when you call. They may squeeze in an earlier pump while the elevator still works, or stage a spare unit at street level if the outage runs longer than a day. Write down who you talked to and the new service day so the next driver is not surprised at a locked shaft.

OSHA 29 CFR 1926.51 still expects toilets to stay usable for the crew size, so a missed service that leaves the unit full is a real problem. Lock the reschedule before Tuesday.

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