High-rise unit servicing: what if the building's freight elevator breaks?
We have a standard unit on the 12th floor of a steel-frame high-rise. It's there for a crew of about 30 working daily. The rental company has been servicing it weekly with no issues.
Now the building manager says the main freight elevator will be down for maintenance next Tuesday, which is our scheduled service day. The service driver can't get the unit down to street level for the vacuum truck. The holding tank is about half full now, but with a full week of use ahead, it'll be at capacity.
Has anyone had this happen? What's the protocol with the rental company? Do they reschedule, or do we have to figure out a way to get the unit down ourselves?